“This Is Blackface”: Inside The Virtual Reality Company Trying To Scale Diversity Training – BuzzFeed News

“This Is Blackface”: Inside The Virtual Reality Company Trying To Scale Diversity Training – BuzzFeed News


Erik Carter for BuzzFeed News

A tech company that provides human resources training to some of the world’s largest corporations has been using white actors to portray people of color in virtual reality simulations about diversity, equity, and inclusion.

The simulations, created by corporate education company Mursion, are hypothetical scenarios between a participant and animated humanoid avatars. The avatars are played live by human actors, who follow detailed scenario plans and sometimes improvise. Mursion’s actors, called “simulation specialists,” work alone, playing all the roles in each simulation by using a voice modulator and remote controller to switch between characters. As a result, they often play characters of a race and gender different from their own.

In simulations viewed by and described to BuzzFeed News, Black avatars called out other characters’ acts of discrimination, asked participants to rally their companies to support Black Lives Matter, and practiced “supporting a traumatized employee through incidents of racial injustice.” One involved a scenario in which Child Protective Services removed a child from a Black family. In each case, white actors played the roles of the Black characters. In other Mursion simulations, white actors played characters of Asian descent, and neurotypical adults played autistic children.

“You can’t separate this from the history of blackface, yellowface, and redface in this country.”

Mursion, which does employ some actors of color, told BuzzFeed News that such “open casting” is necessary to scale its business and to protect employees of color from having to just endlessly replay “the same cultural biases, microaggressions, and outright discrimination in our society that too many Americans suffer today.” It defended the practice by saying that its avatars are merely “hypothetical characters” that are not meant to stand in for “the entirety” of any culture, race, sexual orientation, or gender identity.

But scholars of race, theater, and digital media told BuzzFeed News that white actors playing characters of color in DEI simulations like Mursion’s could bring their own unconscious bias into scenarios intended to mitigate bias. Moreover, seven current and former Mursion employees, speaking confidentially with BuzzFeed News, expressed concerns about the company’s own diversity and inclusion practices.

One employee described the use of white actors in Black roles as “a really tough thing for a lot of us to stomach.” Two raised concerns about white actors mimicking Black dialect while acting as Black characters. Three independently described an incident in which a white simulation specialist used the n-word while acting as …….

Source: https://www.buzzfeednews.com/article/emilybakerwhite/diversity-training-mursion-vr-white-actors